ABOUT US
True U Clinic
True U Clinic specializes in virtual hormone therapy, empowering trans and non-binary individuals with safe, compassionate, and medically supervised care. Using the latest technology and clinical practices, we make high-quality care affordable and accessible—designed with you in mind.
Full-service virtual medical clinic
True U Clinic is 100% virtual. We follow the same standards of care and procedures as traditional brick-and-mortar clinics but we operate entirely online. This means we save costs on real estate and pass those savings on to you!
Secure, private, and confidential
We are bound by HIPAA privacy laws and are dedicated to a private, confidential experience.
Not ready to share your hormone therapy with your family or primary care provider? We respect your right to privacy and your right to care on your own terms.
Meet the True U Hormone Therapy Providers
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Julie is a Family Nurse Practitioner who has been practicing since 2012 following her graduation from Columbia University’s highly ranked NP program<span class="dots">...</span><span class="more-text"> She’s a lifelong caretaker with an extensive background in health care ranging from work in emergency services, urgent care, college health and sexual/reproductive health. During her time in college health, Julie realized just how poor and limited gender-affirming care was which led her to helping to launch and lead True U. She is dedicated and passionate about providing competent, compassionate gender-affirming care and increasing access to care through technology and innovation, and considers her work at True U to be the most rewarding of her career. She truly loves the meaningful time she gets to spend with her clients every single day and feels privileged to be serving hundreds of clients across the country. When not working, Julie enjoys exploring with her family, skiing, horseback riding and pickleball.
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Harper is a family nurse practitioner who provides gender-affirming care grounded in respect, collaboration, and trust. They strive to create an environment where people feel safe asking questions, exploring options, and pursuing care that aligns with their identities and goals. Outside of work, Harper enjoys climbing, tennis, paddleboarding, and being a homebody.
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Melanie is an experienced Nurse Practitioner who was born and raised in Germany and completed her Nurse Practitioner education at the University of Texas at Arlington in 2012. She is passionate about working with diverse and vulnerable populations and providing compassionate and individualized care. After working in a variety of clinical settings, gender affirming care has become her main focus. In her private life, she enjoys hiking and running with her dogs, gardening, and spending time with her partner and their animals on their small farm in California.
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Rebecca, MSN, FNP-C, is a Family Nurse Practitioner born in Detroit, Michigan, and has called Philadelphia home for over a decade after living and working throughout the East Coast. She earned her Bachelor of Science in Nursing from the University of Pittsburgh and her Master of Science in Nursing from the University of Illinois at Chicago, where she completed her Family Nurse Practitioner training.
Rebecca has over 10 years of experience in community-based primary care, with a strong focus on adolescents and young adults. Her clinical interests include gender-affirming care, reproductive and sexual health, PrEP, STI management, contraception, and trauma-informed care for underserved populations. She has worked closely with LGBTQIA+ youth and other marginalized communities in both in-person and telehealth settings.
A professional milestone she’s especially proud of was founding the Pride Program at Philadelphia FIGHT, a federally-qualified health center, to standardize and expand gender-affirming care across the organization. She developed clinical protocols, led multidisciplinary collaboration, and supported grant writing to help grow and sustain the program. A personal milestone she’s proud of is backpacking through six countries in South America over three months.
Outside of work, Rebecca enjoys trying new restaurants, hiking, reading, spending time with her niece at the beach, and traveling with her rescue dog or friends. I am always looking for recommendations on new places to explore!
Rebecca’s approach to care is collaborative, affirming, and grounded in meeting patients where they are. She looks forward to building strong, trusting relationships and working together to support each patient’s overall goals.
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Jennifer, MSN, APRN is a board-certified Nurse Practitioner with over 15 years of clinical experience and advanced training in hormone therapy, mental health and substance use disorders. Her approach to care focuses on the whole person, blending evidence-based practice with personalized strategies to reach you reach your goals. Outside of work, Jennifer enjoys hiking with her dogs and gardening.
We provide virtual care in the following states
Five-Star Care, Real Reviews
Frequently Asked Questions
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We typically have appointments openings within ten days. You can easily, quickly, and confidentially schedule your appointment now!
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Labs can be done in one of the three following ways:
Make an appointment at LabCorp: Have them drawn at a LabCorp near you. You can use insurance or self-pay through True U for $99.
Have the lab come to you: A mobile phlebotomist can draw the lab work directly from the privacy of your home! This service is $99 (+ $99 for self-pay labs).
Use a walk-in clinic. You may use insurance or self-pay. For self-pay we ship the lab supplies to you so you have them drawn at the walk-in clinic of your choice. The cost of self-pay labs (incl the lab kit) is $99.
Still have questions? Check out our blog post on how virtual bloodwork works.
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We will send your prescription to the pharmacy of your choice. In addition, you may also use our mail-in pharmacy partner NewEra Pharmacy or our compounding pharmacy partner Empower Pharmacy.
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Insurance may cover your medications. Out-of-pocket costs for medications are typically $20-60/month, depending on route of administration, types of medications, etc. If you self-pay for medications, we recommend using a GoodRx coupon for the lowest prices.
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Consultation visits include STI testing, PrEP, and other hormone therapy needs outside of routine follow-up visits. The cost of consultation visits is $179/visit.
PrEP is an anti-viral treatment to prevent HIV in those who are at a higher risk of contracting HIV. Taken daily, PrEP medications can prevent up to 99% of HIV infections. Ask your True U provider if PrEP is right for you.
Routine STI testing helps ensure your health and the health of your partners. We offer comprehensive STI testing including HIV, Gonorrhea, Chlamydia, Syphilis, Hepatitis B and C. We encourage you to talk with your True U provider to discuss your sexual health care and wellness!
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No, we do not charge monthly membership fees. At True U, you only pay for the care you receive.
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In short, yes. At True U, we understand that transferring care can sometimes feel overwhelming. That’s why we’re committed to providing our clients with a seamless and stress-free process. Rather than requiring a two-visit start-up, we take the initiative to order labs before your first visit, allowing us to seamlessly continue your prescription from the very start. Our goal is to ensure your transition is as smooth as possible and to provide the high-quality care you deserve from day one.
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We provide safe and medically supervised hormone therapy services in a safe, judgement-free, and secure setting utilizing modern HIPAA-compliant technology and the most up-to-date clinical practices.
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Yes, as long as your provider is registered to practice in your state, you can choose your provider. You can sign up for your appointment (and choose your provider) by navigating to our online scheduling portal.
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The bad news: We don’t take insurance. The good news: This means your information stays private, and you’ll never have to worry about claims being denied. Plus, we’ll provide you with a Superbill that you can submit to your insurance provider for potential reimbursement. And, to make things even easier, we accept HSA and FSA payments!
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Our services are typically available for individuals over the age of 18. However, in certain states, we may be able to provide care for those under 18 with parental or guardian consent. Please call our office for more details on availability of care.
