Thank you — and congrats!
You’ve officially secured your initial appointment. We’re so glad you’re here and can’t wait to support you on your care journey.
We’ll be in touch shortly via email and text with all the details you need before your appointment.
In the meantime, if you have any questions, feel free to email us at info@trueuclinic.com or call us at 646-650-5733.
See you soon!
ABOUT US
True U Clinic
True U Clinic specializes in virtual hormone therapy, empowering trans and non-binary individuals with safe, compassionate, and medically supervised care. Using the latest technology and clinical practices, we make high-quality care affordable and accessible—designed with you in mind.
Full-service virtual medical clinic
True U Clinic is 100% virtual. We follow the same standards of care and procedures as traditional brick-and-mortar clinics but we operate entirely online. This means we save costs on real estate and pass those savings on to you!
We work with individuals who are 18+ years old.
Secure, private, and confidential
We are bound by HIPAA privacy laws and are dedicated to a private, confidential experience.
Not ready to share your hormone therapy with your family or primary care provider? We respect your right to privacy and your right to care on your own terms.
We provide virtual care in the following states
Five-Star Care, Real Reviews
Meet the True U Hormone Therapy Providers
Julie P. (she/her)
Family NP, Clinic Director
Julie is a Family Nurse Practitioner who has been practicing since 2012 following her graduation from Columbia University’s highly ranked NP program... She’s a lifelong caretaker with an extensive background in health care ranging from work in emergency services, urgent care, college health and sexual/reproductive health. During her time in college health, Julie realized just how poor and limited gender-affirming care was which led her to helping to launch and lead True U. She is dedicated and passionate about providing competent, compassionate gender-affirming care and increasing access to care through technology and innovation, and considers her work at True U to be the most rewarding of her career. She truly loves the meaningful time she gets to spend with her clients every single day and feels privileged to be serving hundreds of clients across the country. When not working, Julie enjoys exploring with her family, skiing, horseback riding and pickleball. Read More
Melissa P. (she/her/hers)
CANP
Melissa Prince lives and works in Scottsdale, Arizona as an endocrine Nurse Practitioner. Originally she is from Massachusetts, and completed... her undergraduate degree at Skidmore College in upstate New York and graduate studies at Johns Hopkins University School of Nursing. During her free time she travels, hikes and goes to museums with her family and enjoys her hobby of painting, embroidery and quilting. Melissa enjoys working for companies that foster an inclusive, safe environment for LGBTQI people as she believes everyone deserves high quality medical care. One of her favorite quotes is, “When all Americans are treated as equal, no matter who they are or whom they love, we are all more free.” — Former U.S. President, Barack Obama Read More
Harper M. (they/them)
FNP
Harper is a non-binary family nurse practitioner who received their Master of Science in Nursing and Doctorate in Nursing Practice from Frontier... Nursing University in Hyden, KY. They bring healthcare experience from a variety of settings, including hospital-based acute care, oncology, and office-based primary care. Harper has been providing hormone therapy to the LGBTQIA2S+ community since 2019 and continues to pursue educational opportunities that keep them up to date on the newest research and treatments. Harper strives to make all patients feel seen, heard, and validated. Their goal is to partner with each person and come up with an individualized treatment plan to achieve their embodiment goals. Harper is passionate about providing healthcare that is body-positive/HAES, trauma- informed, and person-centered. When not working, Harper enjoys spending time with their wife Meagan and butt-head rescue Pitbull named Elden. They also enjoy gardening, watching NFL football (go Cardinals!), playing fantasy football, and making fermented foods. They look forward to meeting you soon! Read More
Melanie A. (she/her/hers)
MSN, ANP, GNP
Melanie has practiced since 2012. She is a graduate of the University of Texas. She practiced in multiple settings including community health... and primary care. She enjoys delivering care to diverse cultures and populations. Melanie has strong LGBTQ family ties. She is very enthusiastic about delivering gender affirming hormone therapy and assisting individuals with their transitional journey. Read More
Oriol Z. (they/them/theirs)
MSN, FNP-BC
Oriol practices with passion for whole-person care. They have a robust background in nutrition, alongside 15 years of healthcare experience ranging... from oncology and clinical research, to home-health nursing, to primary care. As a member of the gender expansive and queer communities, Oriol strives to provide affirming, culturally competent, body-positive, and trauma-informed care to every unique client. Their nursing degrees are from Kent State University and Simmons University. They leveled up in 2019 (from RN to NP). Read More
Meet the True U Admin Team
Andrea P. (she/her)
Administrative Coordinator
Andrea received her Bachelor of Arts in English Literature and Women’s Studies from Ohio State University and her Master’s of Arts in Development Psychology... from Columbia University. Andrea has spent most of her professional career teaching preschool and kindergarten in a Montessori school setting in New York City. Andrea joined True U Clinic in 2020 after moving to Colorado. Andrea enjoys working for a company that is committed to providing compassionate, inclusive, and thoughtful care. She loves getting to interact on a daily basis with all of the dynamic clients and dedicated providers. In her free time, she loves to read, go to yoga class, take daily walks to see the mountains, take trips to the beach, and spend time with her two children and family. Read More
Cain M. (he/they)
Clinic Manager
Cain was born and raised in Colorado, and attended Red Rocks Community College with a major in Psychology. When not working, Cain enjoys doing art, hiking,... and spending time with their friends and beloved cat, Scrappy. Cain is avid about providing support to the LGBT+ community after having studied the Psychology of Human Sexuality and participated in LGBT+ outreach programs while in school. Read More
Frequently Asked Questions
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We typically have appointments openings within ten days. You can easily, quickly, and confidentially schedule your appointment now!
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Labs can be done in one of the three following ways:
Make an appointment at LabCorp: Have them drawn at a LabCorp near you. You can use insurance or self-pay through True U for $99.
Have the lab come to you: A mobile phlebotomist can draw the lab work directly from the privacy of your home! This service is $99 (+ $99 for self-pay labs).
Use a walk-in clinic. You may use insurance or self-pay. For self-pay we ship the lab supplies to you so you have them drawn at the walk-in clinic of your choice. The cost of self-pay labs (incl the lab kit) is $99.
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We will send your prescription to the pharmacy of your choice. In addition, you may also use our mail-in pharmacy partner NewEra Pharmacy or our compounding pharmacy partner Empower Pharmacy.
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Insurance may cover your medications. Out-of-pocket costs for medications are typically $20-60/month, depending on route of administration, types of medications, etc. If you self-pay for medications, we recommend using a GoodRx coupon for the lowest prices.
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Consultation visits include STI testing, PrEP, and other hormone therapy needs outside of routine follow-up visits. The cost of consultation visits is $179/visit.
PrEP is an anti-viral treatment to prevent HIV in those who are at a higher risk of contracting HIV. Taken daily, PrEP medications can prevent up to 99% of HIV infections. Ask your True U provider if PrEP is right for you.
Routine STI testing helps ensure your health and the health of your partners. We offer comprehensive STI testing including HIV, Gonorrhea, Chlamydia, Syphilis, Hepatitis B and C. We encourage you to talk with your True U provider to discuss your sexual health care and wellness!
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No, we do not charge monthly membership fees. At True U, you only pay for the care you receive.
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In short, yes. At True U, we understand that transferring care can sometimes feel overwhelming. That’s why we’re committed to providing our clients with a seamless and stress-free process. Rather than requiring a two-visit start-up, we take the initiative to order labs before your first visit, allowing us to seamlessly continue your prescription from the very start. Our goal is to ensure your transition is as smooth as possible and to provide the high-quality care you deserve from day one.
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We provide safe and medically supervised hormone therapy services in a safe, judgement-free, and secure setting utilizing modern HIPAA-compliant technology and the most up-to-date clinical practices.
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Yes, as long as your provider is registered to practice in your state, you can choose your provider. You can sign up for your appointment (and choose your provider) by navigating to our online scheduling portal.
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The bad news: We don’t take insurance. The good news: This means your information stays private, and you’ll never have to worry about claims being denied. Plus, we’ll provide you with a Superbill that you can submit to your insurance provider for potential reimbursement. And, to make things even easier, we accept HSA and FSA payments!
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Our services are typically available for individuals over the age of 18. However, in certain states, we may be able to provide care for those under 18 with parental or guardian consent. Please call our office for more details on availability of care.
